Hi everyone,
My brother filmed my wedding on a Canon XA11 camera using a SanDisk Extreme PLUS 64GB SDXC U3 V30 card (170MB/s). The video files are all intact and play fine, but there’s no audio on any of them.
Card hasn’t been used since.
No recovery software or repairs have been tried yet.
Audio is extremely important (ceremony, vows, speeches).
Willing to pay up to $500 to anyone who can recover it.
Has anyone seen this issue before with Canon XA11 or SanDisk cards? Any tools or services you recommend for recovering a missing audio track from otherwise working video files? Should I start by making a full image of the card?
If you’re a pro and think you can help, please let me know – I can provide the files or a clone of the card.
Thanks so much. This footage is priceless to us and we just want to hear our day again.
